For private general hospitals
Supporting the development of your hospital services
Each hospital has its own service priorities and established ways of working. LBS works alongside management and service teams to explore opportunities in patient communication, international patient coordination and healthcare partnerships, building on the resources already in place.
Where we would start
A priority chosen with your team.
You may wish to focus on a selected department, a patient group or a service you are preparing to develop. We would welcome an opportunity to understand that priority and consider practical next steps with your team.
Relevant services
What this usually involves.
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Patient Communication and Conversion Improvement
Help patients understand the service and the next step. We review inquiries, develop approved response frameworks, clarify handovers and follow-up, and train your team. Where suitable, we configure AI assistance within your existing tools, with human review and clear escalation.
Best fitProviders wishing to develop patient communication, follow-up and coordination within a selected service or team.
What you receiveDiscuss patient communication- An inquiry assessment
- Agreed workflows
- Approved knowledge structure
- Staff training
- Pilot evaluation
- A maintenance plan
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Healthcare Partnership Development
Develop relationships with organizations that can connect suitable patients to your services. We help identify relevant partners, prepare a clear proposition, coordinate agreed development activities and establish a usable referral process.
Best fitProviders with available capacity, a defined service proposition and a team ready to receive referrals.
What you receiveDiscuss partnership development- A partner strategy
- Qualified shortlist
- Outreach materials
- Development pipeline
- Referral procedures
- Performance reporting
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International Patient Readiness
Prepare a dependable journey for a selected international or expatriate patient group. We help define the service arrangements, information, language needs and coordination responsibilities before you expand promotion.
Best fitProviders with a suitable service and international interest, or a specific market-entry objective to validate.
What you receiveDiscuss international patient readiness- A readiness assessment
- Patient-journey plan
- Communication materials
- Coordination procedures
- Team preparation
- A pilot plan
Introductory offer
Choose one unit or service, and one question.
A complimentary initial review gives you a short findings presentation and practical suggestions. For a larger management group, a knowledge-sharing session can be discussed separately.
The agreed introductory activity carries no LBS professional fee and no obligation to commission further work. Any travel or other direct costs are identified and agreed before scheduling.
Arrange a conversation
Arrange an introductory conversation.
A 20–30-minute conversation is enough to understand the context and agree whether a complimentary focused review or a knowledge-sharing session would be useful.
Start with a conversation